Red Hot Roo stands behind each and every one of our products. If for any reason you are not satisfied with your purchase, then we would like to hear from you. Please send a detailed e mail expressing your concerns to sales@redhotroo.com.au. We will gladly refund the purchase price of the product, minus our actual shipping costs on any unopened, re-sellable product that is returned within 14 days of purchase.

The full purchase price will be refunded if it’s determined that the returned item is associated with a product defect or the order was incorrect due to an internal mistake by redhotroo.com.au